SHIPPING 

MontaQue ships worldwide! Please allow 5-12 business days for both domestic and international orders. 

 

Once your entire order is completed, we will send you an e-mail within two business days with shipping confirmation including tracking. 

United States: $8 USD flat-rate

 

Rest of the world: International shipping rates are calculated based on location. Duties and taxes are not included in our shipping rates.

Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.

 

 

Once your order has been shipped and you have received your tracking number please contact your carrier for any delivery inquiries, MontaQue is no longer responsible for goods shipped. 

 

RETURNS 

There are NO RETURNS as everything is made by the order, unless specified otherwise. If there is an issue with size, please email info@montaquenyc.com with subject "SIZING | Order #" and we can arrange an exchange for your correct size. Defective chokers must be sent back within 10 days of purchase for store credit or replacement only. Damaged chokers can be sent back to be repaired at no cost, please mail back to: 

MontaQue

279 Lincoln rd 2nd FL

Brooklyn, NY 11225

 

Please email info@MontaQuenyc.com for more information.